Right of Withdrawal
Right of Withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have an additional 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for the return from your home to the web store are at your own expense. Please consult the website of your carrier for the exact rates.
If you make use of your right of withdrawal, the product should be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in the original state and packaging. Should the product be damaged or the packaging be more damaged than necessary to sell the product, we may pass on the depreciation of the product to you. Therefore, handle the product with care and ensure that it is properly packaged for return.
To exercise this right, you can contact us at info@mimospillows.com. We will then refund the due order amount within 14 days after notification of your return, provided that the product has already been returned in good condition.