Mimos Pillows cares about your privacy. We only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Mimos Pillows website and the services provided on it. The effective date for the validity of these conditions is 03/14/2021, with the publication of a new version nullifying the validity of all previous versions. This privacy policy describes which data about you is collected by us, what these data are used for, and with whom and under what conditions these data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have concerning the personal data you have provided us.

For questions about our privacy policy, you can contact our privacy officer. The contact details can be found at the end of our privacy policy.

About Data Processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and to whom the data is available.

Webshop Software

Shopify

Our webshop is developed with software from Shopify. Personal data that you provide to us for our services are shared with this party. Shopify has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. Shopify is obligated by the agreement we have with them to take appropriate security measures. Shopify uses cookies to collect technical information about your use of the software; no personal data is collected and/or stored.

Email and Mailing Lists

Klaviyo

Our website uses Klaviyo, a third party that handles the email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through Klaviyo's servers. Klaviyo will never use your name and email address for their own purposes. At the bottom of every email sent automatically through our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is securely stored by Klaviyo. Klaviyo uses cookies and other internet technologies that provide insight into whether emails are opened and read. Klaviyo reserves the right to use your data to further improve their services and, in this context, share information with third parties.

Gmail

You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with a list of the processors who hold this data and the category under which we have stored it.

Right to Rectification

You always have the right to have the data that we process or have processed relating to you personally or that can be traced back to you rectified. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.

Right to Restriction of Processing

You always have the right to restrict the data that we process or have processed relating to you personally or that can be traced back to you. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address provided that the data is no longer processed until you lift the restriction.

Right to Data Portability

You always have the right to have the data that we process or have processed relating to you personally or that can be traced back to you carried out by another party. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all the data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address you have provided. In such cases, our services can no longer be continued, as the safe interconnection of data files can then no longer be guaranteed.

Right to Object and Other Rights

You have the right to object to the processing of your personal data by or on behalf of Mimos Pillows.

Google Analytics

Cookies from the American company Google are placed through our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website.

This processor may be required by applicable laws and regulations to provide access to these data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide targeted advertisements (AdWords) and other Google services and products.

Third-Party Cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.

Contact Information

Mimos Pillows
info@mimospillows.com